Shipping & Delivery
Every Rapper Chain order is crafted with care. Here's everything you need to know before your chain arrives.
Choose your shipping
Standard shipping
10–14 business days
Express shipping
5–9 business days
Delivery time = processing time + shipping time.
Order processing
Most of our pieces are finished to order — if your product page lets you choose a stone type, text engraving, or photo upload, we complete your piece after you order. Please allow 3–7 business days of crafting time. Ready-made chains and bracelets (products without those options) are already built and ship within 1–2 business days. We process orders Monday through Friday, excluding major U.S. holidays.
- Order placed
- Crafting & quality check (1–7 days)
- Handed to carrier
- Delivered to you
Example: Express shipping (5–9 days) + 5 days processing = about 10–14 days total from order date.
Shipping fees
Refunded if
- A confirmed error was made by RapperChain.com
- Package confirmed lost in transit after carrier review
Not refunded for
- Carrier delays beyond our control
- Address errors entered at checkout
- Return-to-sender situations outside our control
Shipping fees are non-refundable once an order has shipped.
If a package is returned to us, shipping fees will not be refunded.
Track your order
Once your order ships, you will receive a tracking number by email. Allow up to 24 hours for tracking to update.
Lost or missing package?
- Check with neighbors and building management first.
- Wait 24 hours — carriers sometimes mark packages as delivered early.
- Contact us at help@rapperchain.com' with your order number. We will open a carrier claim on your behalf.
Once a carrier claim is approved, we will arrange a reshipment.
Holiday orders
During November–December, processing and shipping may take longer. Order early and choose express shipping if you need delivery before Christmas.
Still have questions?
Our team is here to help with any questions about your order or delivery.
Email: help@rapperchain.com
Hours: Monday – Saturday
Response: Within 24 hours